We are proud to operate under the National Disability Insurance Scheme (NDIS) since 2020. 

Our Provider Registration Number is 4050005470 and we are approved for the following support:

  • Assistive Products Personal Care/Safety

How to order:

 Self-managed: You can order privately through the website, pay at checkout and then submit your claim to the NDIA yourself. Use the invoice that you will receive via email once your order is dispatched from our warehouse as proof of purchase for the NDIA.

Plan Managed by an Agency: Please call our customer service team to place any orders that are managed by an agency:  02-9838 0865.

If you need to contact the NDIS commission for any reason relating to Elizabeth Richards you can do so through the following.

NDIS Quality and Safeguards Commission https://www.ndiscommission.gov.au/ or you can call the following number during the hours listed.

Call: 1800 035 544

9:00am to 4:30pm in the NT
9:00am to 5:00pm in the ACT, NSW, QLD, SA, TAS and VIC
Monday to Friday, excluding public holidays